Accessibility Commitment at Gardeners Purley

Gardeners Purley is committed to providing a website and online experience that is accessible and usable for as many people as possible in the Purley area and beyond. We aim to support visitors with a wide range of abilities so everyone can find information about our accessible gardening services, book appointments, and learn more about gardening in Purley without unnecessary barriers.

Standards and Guidelines

Our goal is to align our website and digital content with the Web Content Accessibility Guidelines WCAG 2.1 Level AA. These guidelines are internationally recognised and explain how to make web content more accessible for people with disabilities, including people who use assistive technologies.

By working towards WCAG 2.1 AA conformance, we aim to provide a consistent and predictable experience on our website for users in Purley who rely on accessibility support, such as clear structure, sufficient colour contrast, and readable text.

Screen Reader Compatibility

The Gardeners Purley website is designed to work with widely used screen readers and text-to-speech tools. We focus on providing clear headings, meaningful page titles, and descriptive text for content so that users can understand the purpose of each section. Images that convey information are given descriptive text alternatives, so people who cannot see the images can still access the same information.

We also strive to ensure that interactive elements, such as buttons and forms that help customers request gardeners in Purley, include clear labels that can be recognised by screen readers.

Keyboard Navigation

Our website is built to be usable with only a keyboard, without requiring a mouse or touch screen. Visitors can navigate through menus, links, forms, and other key features using standard keyboard commands such as the Tab, Shift plus Tab, Enter, and Space keys.

We aim to present a logical focus order, so it is clear where you are on the page at any time. Focus indicators are designed to be visible, helping users to keep track of the element they are interacting with when moving through the website with a keyboard.

Visual Design and Readability

To support accessible gardening information for Purley residents, we pay attention to colour contrast, text size, and layout. Text is written in clear language where possible, with simple headings and short paragraphs to make it easier to scan and read. Our intention is to use colours and patterns that do not rely solely on colour to communicate meaning.

Where content is more detailed, we aim to break it into sections so users can quickly find the gardening information or service details they need.

Ongoing Improvements

Accessibility is an ongoing process, and we regularly review the Gardeners Purley website to identify areas for improvement. As standards evolve and new tools become available, we will continue to adjust our digital content so it remains as accessible as possible for people in Purley and all other visitors.

We may not always get everything right immediately, but accessibility remains a core part of how we design and maintain our online presence.

Feedback and Accessibility Requests

If you experience any difficulty using the Gardeners Purley website, encounter a barrier when accessing information about our gardening services in Purley, or need content presented in a different format, we welcome your feedback.

You can contact us through our usual contact page or by using our online enquiry form. Please include details about the page or feature you were using, what you were trying to do, and any assistive technologies you rely on. This information helps us understand the issue and work towards a suitable solution.

We take accessibility requests seriously and will review your comments carefully. Where possible, we will respond with information about any steps we can take to assist you and any changes we plan to make to improve accessibility for all users.

Accessibility for Gardeners Purley Customers

Our intention is that people in Purley looking for gardeners, including those with disabilities and older people, can use our website confidently. By continuing to support WCAG 2.1 AA guidelines, screen reader compatibility, and keyboard navigation, Gardeners Purley aims to provide an accessible and inclusive digital experience that matches the quality of our gardening services in the local area.